STR - REMOTE SUPPORT
HOW IT WORKS ?
With the online service from ConnectX , both residential and commercial users , saving valuable time and money, get the technical support you need , when you need it. We remove viruses and spyware and install softwares, networking, security configuration , maintenance, increase the speed of your computer and we assist you with your smartphones.
When you have a problem with your computer, network or smartphone, or need training on any of the software that are commonly used , endorsement of any information, use any device, or just need advice to purchase a new equipment.
Just follow the following steps :
( 1) CONTACT US:
* The first time , click on this link:
This link will take you to the page of a 3rd . ( LogMeIn ) who is our provider of remote connection with bank security.
* After that you will have an icon on the desktop of your computer through which you can contact us immediately.
( 2) WE CONNECT TO YOUR COMPUTER OR SMARTPHONE
Our technicians will contact you for:
* Assess the requirement or problem.
* Teach ( if first time ) and start the remote session.
* Download and Install the key for a remote connection.
* And then we are permitted , we ConnectXtamos to your computer or Smartphone.
( 3) RESOLVE YOUR REQUIREMENT
You can chat or talk to the technician while looking at your computer screen while the problem is fixed in a secure way, as we fix equipments, networks or mobile devices through the Internet via remote control. Indeed, it is as if you watch your machines been fixed by themselves, as magic.
READY! PROBLEM SOLVE!
If the problem is not solved at that moment , we provide the steps and / or recommendations to be followed to resolve the difficulty.
Contact us now and we will help !
Discover why ConnectX is Solutions just a click away ...